Nexus
Billing & Subscriptions

Plans & Stripe Billing

Compare subscription plans, understand resource limits, and manage team billing via Stripe.

The platform utilizes Stripe to process billing smoothly. Resource access and operational limits are defined per subscription tier for each team workspace.


Subscription Tiers Comparison

Choose the tier that matches your organization’s scale. Below is a breakdown of pricing, capacity limits, and enabled features:

Feature / ResourceFree Tier ($0/mo)Premium Tier ($12/mo)Enterprise Tier ($49/mo)
Max Teams1310
Max Members115100
Max Projects310100
Max Issues501,0005,000
Advanced Policies❌ Disabled✅ Enabled✅ Enabled
Custom Team Branding❌ Disabled✅ Enabled✅ Enabled
Assign Issues❌ Disabled✅ Enabled✅ Enabled
Priority Support❌ Standard❌ Standard✅ Priority
AI FeaturesNoneNoneComing Soon

Plan Highlights

1. Free Plan (free)

Designed for personal organization and early testing.

  • Allows up to 1 Team, 1 Member, 3 Projects, and 50 Issues.
  • Ideal for trying out core Kanban and UI functionalities.

2. Premium Plan (premium)

Targeted at growing squads and active development teams.

  • Expands capacity to 3 Teams, 15 Members, 10 Projects, and 1,000 Issues.
  • Unlocks key collaboration features: Advanced Security Policies, Issue Assignment, and Custom Team Branding.

3. Enterprise Plan (enterprise)

Built for large organizations requiring elevated scalability and support.

  • Scales limits up to 10 Teams, 100 Members, 100 Projects, and 5,000 Issues.
  • Includes Priority Support and future access to AI-assisted features.

Upgrade & Checkout Lifecycle

Upgrading your workspace takes effect immediately through automated Stripe webhooks:

Select Plan

Navigate to User Settings > Billing and choose between the Premium or Enterprise plan.

Stripe Hosted Checkout You will be redirected to Stripe’s secure payment

gateway matching the environment price ID (STRIPE_PREMIUM_PRICE_ID or STRIPE_ENTERPRISE_PRICE_ID).

Webhook Processing & Sync

Upon payment authorization, Stripe sends a checkout.session.completed event to the backend. The database updates your team's subscription record instantly, lifting resource limits in real-time.


Portal & Cancellation

Leader Permissions Required

Only team members assigned the LEADER role have administrative permission to manage payment settings, access Stripe invoices, or switch plans.

Via the Stripe Customer Portal, team leaders can:

  • Update payment details and payment methods.
  • Download PDF receipts and tax invoices.
  • Cancel active subscriptions (access remains active until the current billing period expires).

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